Customer Service

We're here to help make your experience great. Check out the categories below to find answers to all of your questions and key information that will enhance your online shopping experience.

Click on any one of the following list of services to view each section

Ordering Information
You can order two ways...

Payment Options
Our address and some notes on payment...

Shipping
Shipping prices and schedules vary, please read...

Sales Tax
Some states require a sales tax charge...

Promotions
Web promotions are exclusive to this site...

PDF Patterns
Find out all about our new PDF patterns...

Returns/Exchanges
Returns/exchanges must be made within 30 days...

How to Reach Us
Get help with your specific issue...